FAQs

Does Womance have a physical store?
We don't have a traditional physical store, but we do have our exclusive Fitting Room for the WOMANZE Couture line, where you can enjoy a personalized experience.
As a direct-manufacturer brand, we don't sell through other retailers. We ship from our workshop to anywhere in the world, pieces you'll only find on our website.
What does WOMANZE offer me that no other online store can?
Authentic exclusivity: We launch limited-edition capsule collections. True quality at a fair price, without intermediaries. Your experience matters, that's why we're always available at help@womanze.com
How long will it take for my order to arrive?
In stock, delivery will take up to 48 hours. Out of stock, delivery takes up to 10 days. Check availability on each product page. If you have any questions, please email us at help@womanze.com
Who pays for shipping?
Check here for all national and international shipping costs based on your destination.
I live outside of Spain. How much does shipping cost to my country?
The website automatically calculates costs when you complete your shipping information. Add products to your cart, fill in your address, and review the purchase summary to see the exact costs. We ship worldwide. Please contact help@womanze.com for our shipping and returns policy.
How do I return my order?
Inside your box, you'll find a return form. Fill it out with your information, include it with the item in the original box, and send it to:
C/General Tovar 2, 1º2º. 46003. Valencia – Spain
See our full shipping and returns policy here .
Who pays the return costs?
WOMANZE covers shipping within the Iberian Peninsula and the first exchange for size or style (pickup and redelivery included). Return shipping costs are your responsibility. See our shipping and returns policy here .
How does the refund work?
We need your IBAN code; please include it on the checkout form. Once received, we process the return within 2-5 business days. See our shipping and returns policy here .